Who I Am

I’m a multidisciplinary designer in Boulder, Colorado with a passion for clear, intentional design. With a master’s degree in visual design from SPD Milano, I’ve collaborated with teams across the globe—on everything from brand identity to scalable design systems to product development. Most recently, I led product and visual design at a Web3 startup, shaping system-driven experiences for loyalty, digital collectibles, and fan engagement. My work blends UX/UI and visual design with a focus on end-to-end strategy, creative leadership, and building tools that make an impact.
Skills
01     DESIGN & UXHuman-Centered Design Principles
Scalable Design Systems
Wireframing & Prototyping
Accessibility & WCAG Standards
Interaction Design
User Journey Mapping
Process-Driven Documentation

02     PRODUCT STRATEGY &
EXECUTIONCross-Functional Collaboration
Data-Driven Design
Product Innovation in SaaS
Metrics-Driven UX & KPIs
Client-Facing UX Strategy
Usability Testing / A/B Testing
03     TOOLS & TECHNOLOGY
Figma, Sketch, Adobe XD
Adobe Creative Suite
LottieFiles
Web3, Blockchain, NFTs
Experience
FREELANCE VISUAL DESIGNER
October 2024—Present, Remote

Collaborates with creative agencies to concept, design, and launch branded digital campaigns on The Lab, a Web3 SaaS platform for loyalty, collectibles, and fan engagement.
  • Lead creative strategy, UX/UI design, and campaign builds
  • Guide clients through launch and implementation, ensuring seamless platform use
  • Training teams to access data, track engagement, and measure ROI so that they can monitor campaign progress and deliver their clients relevant data on performance.



SMARTMEDIA TECHNOLOGIES
ASSOCIATE DIRECTOR, PRODUCT DESIGN
September 2023—October 2024

Led product and design initiatives and execution for a Web3 SaaS platform, overseeing a global team and driving scalable design solutions across loyalty and engagement campaigns.
  • Provided creative direction and mentorship to a team of designers and front-end developers, overseeing UX and campaign execution across major client projects
  • Developed a robust Figma-based design system for The Lab, including reusable components, style guides, and templates
  • Designed a loyalty wallet interface adopted globally, featuring gamified challenges and reward redemptions
  • Implemented WCAG accessibility standards, structured tagging, and screen reader testing in collaboration with engineering
  • Shaped product innovation through no-code campaign libraries, real-time personalization, and AI-powered onboarding tools
  • Created structured onboarding guides and training tools for internal teams and agency partners
  • Collaborated cross-functionally with engineering, product, and marketing to align design efforts with platform strategy



SMARTMEDIA TECHNOLOGIES
SENIOR VISUAL DESIGNER II
September 2022—September 2023

Managed distributed design teams across the UK and Australia following company acquisition, leading major feature and platform integrations.
  • Directed design of advanced features including AR prize redemption, product selectors, and wallet enhancements
  • Integrated rewards, points, blockchain wallets, marketplaces, and AR maps into wallet UX
  • Strengthened design-engineering alignment to match evolving platform capabilities
  • Built behavior-driven user flows that connected user actions to email automation and analytics



SMARTMEDIA TECHNOLOGIES
SENIOR VISUAL DESIGNER
March 2021—September 2022

Owned core design systems and campaign execution in early-stage platform development.
  • Transitioned the design team from Sketch to Figma, building templates to streamline deck creation and campaign workflows
  • Conducted user research to align campaign design with audience insights and brand identity
  • Redesigned key sweepstakes user flows to improve usability and engagement
  • Partnered with marketing and product to launch interactive experiences that captured user data and improved conversions



TEDx ROMA
FREELANCE GRAPHIC DESIGNER
March 2018—April 2021

Designed print and digital materials for TEDx events in Rome during the COVID-19 pivot to digital.
  • Created brochures, banners, stage visuals, lanyards, and backdrops
  • Managed print production to ensure quality and brand alignment
  • Contributed to online campaigns to engage the community in the absence of live events

Education
SCUOLA POLITECNICA DI DESIGN
MFA Visual Design
Milan, Italy
COLUMBIA COLLEGE
BFA Graphic Design
Chicago, IL
Awards
Elf and Seek –
AdExchanger Awards 2023
Best Programmatic Out-Of-Home Activation

Jameson – Arrive Like a Local –
The Moodies 2023
Brand Campaign of the Year

ⓒ 2025
 

Let’s Connect
hello@melebrown.com
+1 (440) 645 3440

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